SHIPPING & RETURNS

SHIPPING:

• Shipping costs will ultimately depend on which courier you use as well as your geographic location. All shipping costs are calculated at checkout.

CUSTOMS FEES:

• UK customers won't incur import fees as we ship from within the UK.
• EU and US customers are subject to their countries' import and duties laws. Import fees may apply and are not covered by us. We're working on establishing an EU and US warehouse. Coming soon.

RETURNS:

• We offer returns, refunds, size swaps (subject to stock availability), and store credit.
• Please review your order before purchase to minimize errors.

Conditions for Returns:

• Return within 14 days of the delivery date.
• Item must be in its original, unused, unaltered, and unwashed condition.
• Include tags and packaging.
• Shipping costs for returns are not covered. Track your parcel to avoid loss; we are not liable for lost returns.

Contact us at zaguaoriginals@zagua.xyz for a returns form.
For tracking inquiries:

• Check your emails for updates.
• Contact the courier for any questions.

For other inquiries, please reach us at zaguaoriginals@zagua.xyz.