SHIPPING & RETURNS

SHIPPING:

• Shipping costs will ultimately depend on which courier you use as well as your geographic location. All shipping costs are calculated at checkout.

CUSTOMS FEES:

• UK customers won't incur import fees as we ship from within the UK.
• EU customers are subject to their countries' import and duties laws. Import fees may apply and are not covered by us. We're working on establishing an EU warehouse. Coming soon.

RETURNS:

• We offer returns, refunds, size swaps (subject to stock availability), and store credit.
• Please review your order before purchase to minimize errors.

Conditions for Returns:

• Return within 14 days of the delivery date.
• Item must be in its original, unused, unaltered, and unwashed condition.
• Include tags and packaging.
• Shipping costs for returns are not covered. Track your parcel to avoid loss; weare not liable for lost returns.

Contact us at zaguaoriginals@zagua.xyz for a returns form.
For tracking inquiries:

• Check your emails for updates.
• Contact the courier for any questions.

For other inquiries, please reach us at zaguaoriginals@zagua.xyz.